Connect CRM and invoicing without multiplying manual entry
A method to choose authoritative data, handle exceptions and decide between configuration, integration and focused tooling.
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Practical guides for your service business, followed by sourced analyses to inform your decisions.
Start with your situation
Practical guides for service businesses.
Engagement letters: shorten the approval flow
Clarify required information, versions and decisions before choosing document automation.
Read the guideEngagement workload and margin: prepare a useful review
Connect progress, effort and invoicing to decide before close, without claiming precision unsupported by the sources.
Read the guideERP, integration or business tool: choose the right scope
Compare four options against one problem: configure, buy, connect or build. Keep stopping as a valid option.
Read the guideA selection of sourced analyses relevant to business decisions. Some examples come from other sectors; they are not presented as results for service companies.
9 articles
Latest analysis
AI in cybersecurity: faster threats and defences for SMEs
AI accelerates cyberattacks while offering industrial SMEs proactive detection tools. Explore the decisions needed to protect production.
Read the articleTeams' social capital: an overlooked lever for industrial SMEs
The MIT Sloan Review study shows that high-potential employees gain visibility and influence by developing social capital alongside their technical skills.
Read the articleERP as the second brain of IT service firms: implications for industrial SMEs
The InformatiqueNews article by Margot de Boissieu and Loïc Lambert describes ERP as the second brain of IT service firms, linking data governance with decision-making.
Read the articleUneven board-level AI adoption: the signal for industrial leaders
A Deloitte study reports uneven AI use in boards, highlighting governance, confidentiality and competitiveness risks for industrial organisations.
Read the articleFrontline innovation: free up capacity without disrupting operations
Turn the signal from “How Leaders Unlock Innovation on the Front Lines” into concrete, measurable and governed AI decisions for SME and mid-market leaders.
Read the articleDistributed AI, faster attackers and multicloud: three leadership priorities
Distributed AI, faster cyberattackers and widespread multicloud adoption require industrial SME and mid-market leaders to revisit visibility, governance and resilience.
Read the articleForward Deployed Engineering: accelerate without losing control
FDE brings engineering closer to field operations. Speed still requires governed documentation, skills transfer, costs and reversibility.
Read the articleSustainable cloud ERP: manage modernisation without assuming benefits
ERP modernisation connects data, operations and sustainability. Assess the actual workflows, full costs, resilience and environmental measurements before assuming that cloud or AI will deliver benefits.
Read the articleGrow without betting everything: manage a portfolio of initiatives
Research presented by MIT Sloan Management Review describes growth that relies less on one big bet: commercialise existing capabilities, add targeted acquisitions, build partnerships and diversify initiatives.
Read the articleFrom ideas to action
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